Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer hassle-free returns within 30 days of purchase.
Return Process:
- Items must be unworn, unwashed, and in original condition with tags attached
- Include your order number and reason for return
- Contact our customer service team to initiate a return
- Once received and inspected, refunds will be processed within 5-7 business days
Shipping: Customers are responsible for return shipping costs unless the item is defective or damaged.
For questions about our return policy, please contact us at support@sparklecharm.net